This month’s new features include exciting improvements to SysAid Copilot and Spaces.
✨SysAid Copilot
Congifuring dataset permissions
AI Admins can configure which Chatbots will have access to the content stored in a dataset.
This allows for a personalized experience when interacting with the AI Chatbots.
Click here to learn more.
🚀SysAid Spaces
Additional custom fields are available in Spaces
The following custom fields can be added to Actions Items in Spaces:
Custom Int fields
Custom Float fields
Custom Text-Area fields
Custom Relational-List fields
Click here for more information about custom fields.
🐛Bug Fixes
The following bugs have been fixed and the related features are working correctly:
Email bot answers do not appear in the messages section
Answers provided by the bot contained repetitive words
Changing the icon of the bot doesn't change it for the chat responses
The title and description from the template cannot be removed or changed from the SSP submission form
Zapier can't create tickets in SysAid Spaces
RDS List is stuck if you try to sort by "Publish Configuration"