- 01 May 2024
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April 2024
- Updated on 01 May 2024
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These new features include exciting improvements to Cloud (Spaces Service Desk), including SysAid Copilot.
SysAid Spaces
SysAid Spaces can be translated to additional languages
![translate spaces.jpg](http://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/translate spaces.jpg)
Spaces (including SysAid Copilot) can be translated either by using one of the pre-installed language files (French, German, Italian, Portuguese, and Spanish), or by modifying the translation file of your desired left-to-right language.
SysAid Copilot
AI Statuses can be modified
![ai status in lists.jpg](http://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/ai status in lists.jpg)
AI Admins can edit (modify User Group permissions) for any of the three AI Statuses (Service Record Status Field);
Default AI Statuses:
AI - Contained
Closed - AI
New - AI-driven Service
➡️ Learn more
Updates to the default “Chat System Message” Prompt
![default prompt chat system message.jpg](http://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/default prompt chat system message.jpg)
The default text for the “Chat System Message” Prompt has been modified:
No longer includes “by clicking the "Create a Service Record" link located on the chat page”
Now includes “You must always answer the user in their language!”
Refined translation capabilities for SysAid Copilot’s Assistive AI
![ai assistant rn.jpg](http://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/ai assistant rn.jpg)
Content generated by SysAid Copilot’s AI Summarization and AI Emotion is now translated into the language defined in the End User’s Self-Service Portal Settings.
AI Author now generates content in the same language input into the text editor.