March 13, 2024

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SysAid Copilot

These new features include exciting improvements to SysAid Copilot.

End users can get information on recent Service Records

how many tickets

End Users can ask the AI Chatbot about their recent Service Records (get more information) – without leaving the Chat interface.

This includes asking about a specific Service Record, or getting an overview (general or topic-specific) about multiple Service Records.