Chat Queues List
    • 05 Sep 2023
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    Chat Queues List

    • PDF

    Article Summary

    This page contains a list of all of your chat queues. The default chat queue is Support, and it appears first in the list.

    ChatQueueListfilesChatListNEW.png

    For general instructions for using list pages in SysAid, please go here.

    Creating and modifying chat queues

    Click image.png to create a new chat queue. Click on the row of an existing chat queue to edit it. For more information about creating and editing chat queues, please go here.

    List Actions

    There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the tickboxes at the left end of each row. This opens the actions list:

    ChatQueueListfilesDeleteChat.png

    Delete
    Delete the selected chat queues.