Set up Email Integration
  • 27 Sep 2023
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Set up Email Integration

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Article Summary

To view all of your email integrations or to create a new email integration, see the Email Integration list.

For Cloud account users, make sure your network grants access to the cloud servers. For more information, see Required network access.

Set up email integration

To set up email integration

  1. In the General tab enter an name for your integration. This is the name that appears in the email address list whenever you send an email.
  2. (Optional) Enter any description you'd like regarding this email profile.
  3. (Optional) Select if you want to set this email profile as your default email integration. You can use the default email account to send automatic notifications.
  4. Click Apply.
    EmailFormfilesGeneralDetailsNEW.png

Other fields

Field

Description

Last modified by

Admin who last modified the email integration
Last modified dateDate and time that the email integration was last modified

Last successful incoming email

Last time an incoming email integration was received by this email integration

Last successful outgoing email

Last time an outgoing email integration was sent by this email integration

Last email check

Last time the email was checked
Last successful email checkLast time the email was checked successfully
Last incoming errorLast time the email was checked successfully
Total consecutive errors on incomingThe number of consecutive errors that occurred during the receiving of emails by this profile.
 
This field is reset when an email is successfully received.

For cloud accounts
: after a certain number of consecutive errors, a notification is sent to the relevant admin. This notification can be edited from Monitoring notifications. In addition, the email integration is automatically disabled unti an admin reenables it.

The thresholds for the notification and for the automatic disabling of email integration are set in the account properties.

Total consecutive errors on outgoing

The number of consecutive errors that occurred during the sending of emails from this profile.

This field is reset when an email is successfully sent.

Related content
Email list
Required network access
Incoming email
Outgoing email
Microsoft 365 Email Integration with OAuth 2.0
Google Email Integration with OAuth 2.0
Email rules


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