• 19 Jun 2022
    • PDF


    • PDF

    Article summary

    When you search a term in the Self-Service Portal the results are split up by area that they are located in. You can click an option in the side of the page to narrow your results.


    Filter search results by type

    You can filter your results by type by selecting the type you want to see from the side of the page.

    For example, if you want to only display the SRs that contain your search query, click Service Records on the side of the page.


    Open an SR from a search result

    You can open an SR from a category or template in the search results.
    To open an SR click Submit an Incident or Submit a Request in the item you want.

    What's Next