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Welcome to SysAid's Password Services module!

Please go here for our full Password Services guide.

Important

We highly recommend resetting your password using the MFA via SMS method and not the Security Questions method

Click here to learn more

This page allows you to enable or disable the Unlock Account wizard and the Reset Password wizard. These two wizards are accessed by your end users from the Self-Service Portal.

This page also contains html code that allows you to embed the Password Self Service icon in your website. A user who clicks on the Password Self Service icon will be taken to the Password Self Service Wizards so that they can unlock their account or reset their password. You may change the icon under Settings > Password Services > General.

Make sure to click Save after making changes.

Note: When you click Save, SysAid checks all of your LDAP configurations and will inform you if there are any problems accessing your LDAP(s).