New CI Relation Type
    • 07 Jun 2022
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    New CI Relation Type

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    Article summary

    Here you can add new relation types to describe the connections between CIs in your SysAid CMDB.

    CI relationships work in two directions: what the CI affects, and what's affected by the CI. When you connect two CIs using a particular relationship type, one CI becomes the affecting CI and the other becomes the affected CI.

    Examples for CI relation types you may want to add are:

    • Responsible for/Under the responsibility of
    • Owns/Owned by
    • Received by/Delivered to

    Note that predefined CI relation types can't be edited.

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