CI Relation Types
    • 07 Jun 2022
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    CI Relation Types

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    Article Summary

    This page shows you a list of the different CI relation types in your CMDB. The first six relation types are included with SysAid by default.


    CI relationships work in two directions: what the CI affects, and what's affected by the CI. When you connect two CIs using a particular relationship type, one CI becomes the affecting CI and the other becomes the affected CI.

    Example: Microsoft Word is installed on one of your workstations. The relationship type between the MS Word CI and the workstation CI is Installed on/Contains SW. Therefore, if you open the CI for MS Word, you will see that it's installed on the workstation. If you open the CI for that workstation, you will see that it contains the software MS Word.

    For general instructions for using list pages in SysAid, please go here.

    Creating and modifying CI relation types

    Click CIRelationTypeListfilesAddCIrelationtypeAddCIrelationtype.jpgto create a new CI relation type. Click on the row of an existing CI relation type to edit it. For more information about creating and editing CI relation types, please go here.

    List Actions

    There are a number of actions you can perform on your lists using the actions list. To open the actions list, select one or more list entries using the tickboxes at the left end of each row. This opens the actions list:


    Delete the selected CI relation types. Note that the three predefined relation types can't be edited and can't be deleted.