Import Settings

Here you can determine the settings for importing CIs into your CMDB. Check the boxes to choose what actions SysAid automatically performs during a CI Import.

Click Save to keep your preferences.

Automatically import a...
Whenever a new entity of this type is created, the CMDB automatically creates a corresponding CI.

Automatically remove a...
Whenever an entity of this type is deleted, the CMDB automatically deletes its corresponding CI.

Automatically attach SR to the CI of its asset
If a service record has a Main asset attached, SysAid automatically chooses that asset's corresponding CI as the Main CI for the service record.

Automatically attach SR to the CI of the requester
When a user submits a service request, SysAid automatically attaches the CI for that user to the service request.