Import Settings
    • 07 Jun 2022
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    Import Settings

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    Article Summary

    Here you can determine the settings for importing CIs into your CMDB. Check the boxes to choose what actions SysAid automatically performs during a CI Import.

    CMDBSettingsfilessettings.jpg

    Click Save to keep your preferences.

    Automatically import a...
    Whenever a new entity of this type is created, the CMDB automatically creates a corresponding CI.

    Automatically remove a...
    Whenever an entity of this type is deleted, the CMDB automatically deletes its corresponding CI.

    Automatically attach SR to the CI of its asset
    If a service record has a Main asset attached, SysAid automatically chooses that asset's corresponding CI as the Main CI for the service record.

    Automatically attach SR to the CI of the requester
    When a user submits a service request, SysAid automatically attaches the CI for that user to the service request.


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