This month’s new features include exciting improvements to Cloud, Spaces, and SysAid Copilot.
Cloud
Auto retrieve Asset Warranty Information directly from your Asset Manufacturer
New Asset Warranty Integration allows Admins to generate an API from their Asset Manufacturer (Dell) and auto sync Asset Warranty details with all relevant Dell Assets in SysAid.
Use Spaces in your preferred language
SysAid Spaces interface (screens) can now be translated into non-English languages.
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Spaces Feature
This feature requires Spaces to be enabled by the SysAdmin
Get contextual documentation articles about the feature you’re using, in real-time
The Spaces sidebar’s “Help” > Documentation button now links to the relevant Documentation article that supports the feature currently in use.
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Spaces Feature
This feature requires Spaces to be enabled by the SysAdmin
SysAid Copilot
Use SysAid Copilot in your preferred language
SysAid Copilot interface (screens) can now be translated into non-English languages.
Track User Satisfaction in Monitor & Fine-Tune
End Users can submit textual feedback on each AI Chatbot Answer after clicking “Thumbs up/Thumbs down”.
Admins can view the textual feedback in the Monitor and Fine-Tune drawer; in the bubble that appears when hovering over the “User Ranking” chip.
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