Favorites List

Creating favorites allows you to easily access any page in SysAid, without having to navigate through the main menu. This page shows you a list of all the pages you have marked as favorites.

For general instructions for using list pages in SysAid, see Using SysAid Lists.

Default favorites

New Incident
This opens a New Incident.

Phone Call
This is used to quickly open a service record after receiving a Phone Call.

Create and modify favorites

Click to create a new favorite. Click on the row of an existing favorite to edit it. For more information about creating and editing favorites, please go here.

Favorites created here can be accessed from any page in SysAid by clicking .

Open favorites menu

List actions

There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the check boxes at the left end of each row. This opens the actions list:

Delete

Delete the selected favorites.

Print

Export the selected favorites to .pdf. You can then easily print them.

Export

Export the selected favorites to .csv. You can then print them, or use the data for further calculations.