Favorites List
    • 08 Jun 2022
    • PDF

    Favorites List

    • PDF

    Article Summary

    Creating favorites allows you to easily access any page in SysAid, without having to navigate through the main menu. This page shows you a list of all the pages you have marked as favorites.


    For general instructions for using list pages in SysAid, see Using SysAid Lists.

    Default favorites

    New Incident
    This opens a New Incident.

    Phone Call
    This is used to quickly open a service record after receiving a Phone Call.

    Create and modify favorites

    Click FavoritesListfilesAddNewFavoriteAddNewFavorite.jpgto create a new favorite. Click on the row of an existing favorite to edit it. For more information about creating and editing favorites, please go here.

    Favorites created here can be accessed from any page in SysAid by clicking SharedimagesFavoritesIcon2.jpg.

    Open favorites menu

    List actions

    There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the check boxes at the left end of each row. This opens the actions list:



    Delete the selected favorites.


    Export the selected favorites to .pdf. You can then easily print them.


    Export the selected favorites to .csv. You can then print them, or use the data for further calculations.