Email Integration Edit
    • 05 Dec 2023
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    Email Integration Edit

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    Article summary

    To view all of your email integrations or to create a new email integration, see the Email Integration list.

    For Cloud account users, make sure your network grants access to the cloud servers. For more information, see Required network access.

    Set up email integration

    To set up email integration

    1. In the General tab enter an name for your integration. This is the name that appears in the email address list whenever you send an email.
    2. (Optional) Enter any description you'd like regarding this email profile.
    3. (Optional) Select if you want to set this email profile as your default email integration. You can use the default email account to send automatic notifications.
    4. Click Apply.
      EmailFormfilesGeneralDetailsNEW.png

    Other fields

    Field

    Description

    Last modified by

    Admin who last modified the email integration
    Last modified dateDate and time that the email integration was last modified

    Last successful incoming email

    Last time an incoming email integration was received by this email integration

    Last successful outgoing email

    Last time an outgoing email integration was sent by this email integration

    Last email check

    Last time the email was checked
    Last successful email checkLast time the email was checked successfully
    Last incoming errorLast time the email was checked successfully
    Total consecutive errors on incomingThe number of consecutive errors that occurred during the receiving of emails by this profile.
     
    This field is reset when an email is successfully received.

    For cloud accounts
    : after a certain number of consecutive errors, a notification is sent to the relevant admin. This notification can be edited from Monitoring notifications. In addition, the email integration is automatically disabled unti an admin reenables it.

    The thresholds for the notification and for the automatic disabling of email integration are set in the account properties.

    Total consecutive errors on outgoing

    The number of consecutive errors that occurred during the sending of emails from this profile.

    This field is reset when an email is successfully sent.

    Related content
    Email list
    Required network access
    Incoming email
    Outgoing email
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    Google Email Integration with OAuth 2.0
    Email rules