Deploying the SysAid Browser Extension in Edge via Microsoft Edge Management Service

Use this guide to deploy the SysAid Browser Extension to Microsoft Edge using the Microsoft Edge Management Service in the Microsoft 365 admin center. This cloud-based deployment method works across operating systems and lets IT admins push the extension to Edge browsers used with managed work or school profiles.

Before you start

You’ll need your SysAid Browser Extension ID and Token.

To find them:

1. In SysAid, go to License Manager > Applications Discovery.

2. Click Manage Connections in the top right corner.

3. Under Browser Extension, click Setup to see the ID and Token.

Deploy the extension

1. In the Microsoft 365 admin center, open Settings > Microsoft Edge (the Edge management service).

2. Go to Configuration policies > Create policy.

3. Open the Extensions section.

4. Add the SysAid Extension ID and set the install mode to Force installed, using the Edge store URL: https://edge.microsoft.com/extensionwebstorebase/v1/crx

5. Assign the policy to your pilot group and click Save.

Verify the extension

To verify the setup:

1. Open Microsoft Edge on a user's computer. Go to edge://policy.

2. Look for the ExtensionInstallForcelist or ExtensionSettings policy. If your deployment was successful, you will see the Extension ID listed here under the policy value.

3. Go to edge://extensions.
   •You should see the extension actively running.
   •It will feature a small briefcase icon or say "Managed by your organization".