This page contains a list of all of your chat queues. The default chat queue is Support, and it appears first in the list.
For general instructions for using list pages in SysAid, please go here.
Creating and modifying chat queues
Click 
to create a new chat queue. Click on the row of an existing chat queue to edit it. For more information about creating and editing chat queues, please go here.
List Actions
There are a number of actions you can perform on your list using the actions list. To open the actions list, select one or more list entries using the tickboxes at the left end of each row. This opens the actions list:
Delete
Delete the selected chat queues.