Active Sessions
    • 03 Jun 2022
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    Active Sessions

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    Article summary

    This page shows you all active My Desktop sessions.

    RemoteAccessActiveSessionsfilesActiveRemoteAccesssessionsActiveRemoteAccesssessions.jpg

    You may select any My Desktop session and click Disconnect to immediately terminate that session.

    Disconnect a My Desktop session
    RemoteAccessActiveSessionsfilesDisconnectRemoteAccesssessionDisconnectRemoteAccesssession.jpg

    Fields in this list include:
    Source Host
    The hostname or IP address of the machine launching My Desktop.

    Target Host
    The hostname or IP address of the machine being controlled by My Desktop.

    Session ID
    This is the internal session ID on the RCG server.

    RCG
    The computer hosting the SysAid Remote Control Gateway (RCG) being used for the My Desktop session.