• 29 Nov 2023
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    Article Summary

    GA - November 26, 2023

    Feature Releases

    FR #

    947This upgrade fixes a security vulnerability discovered in the GFI Apache version
    Patch Management
    668Improvements to Notifications features
    SysAid for Teams

    Bug Fixes

    Bug IDDescriptionModule/Tool

    Performance update made to Asset List; now loads within a few seconds (2-4) for accounts with a significant number of Agents

    Asset Management
    825Email Notifications for Service Records set to "Awaiting Customer Response" now triggered correctly when escalated by an Escalation Rule
    Service Desk
    794Email Integration correctly applies the Advanced Setting that populates Service Record Notes Field with content of Messages whose email subject contains the SR ID

    What's Next