23.4.40

  • Updated on Nov 29, 2023
  • Published on Nov 19, 2023
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GA - November 26, 2023

Feature Releases

FR #


947This upgrade fixes a security vulnerability discovered in the GFI Apache version
Patch Management
668Improvements to Notifications features
SysAid for Teams


Bug Fixes

Bug IDDescriptionModule/Tool
838

Performance update made to Asset List; now loads within a few seconds (2-4) for accounts with a significant number of Agents

Asset Management
825Email Notifications for Service Records set to "Awaiting Customer Response" now triggered correctly when escalated by an Escalation Rule
Service Desk
794Email Integration correctly applies the Advanced Setting that populates Service Record Notes Field with content of Messages whose email subject contains the SR ID
Integrations