SNMP OIDs Settings
    • 01 Aug 2024
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    SNMP OIDs Settings

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    Article summary

    SysAid's advanced SNMP configuration capabilities offer a robust framework for managing network devices efficiently. Leveraging these capabilities allows Admins to customize OID mappings, edit SNMP fields, and focus queries to retrieve specific data points, ensuring that their network management process is both comprehensive and streamlined.

    Customization allows for tailored data collection and monitoring, which is crucial for optimizing network performance, reducing unnecessary data queries, and enhancing overall network management efficiency.

    This article provides the steps required to configure OIDs in Asset Management’s SNMP Settings.

    Configure OIDs

    Step 1

    Open SNMP OIDs Settings

    To define custom OIDs, open SNMP OIDs Settings, by following these steps:

    1. Go to Settings (cogwheel icon in the Service Desk sidebar)

    2. Go to Setup & Monitoring > Asset Management > SNMP OIDs Settings

    Step 2

    Define a new OID

    To add a new OID to the list, populate the unpopulated row’s Fields.

    This includes:

    Field

    Description

    OID

    Unique identifier (structured as a series of numbers) that specifies a particular variable or data point on a network device. Each number in the sequence represents a node in a hierarchical tree structure (MIB)

    Display Name

    Descriptive label assigned to an OID; making it easier for administrators to understand what specific data point or variable the OID represents

    Mapped Field

    Designated Field in the Asset Form – storing the data retrieved from an OID. This mapping ensures that whenever an SNMP Scan detects this OID, the data is systematically organized within Asset Management

    * More than one OID can be mapped to a single Asset field

    How to find an OID

    There are various methods for how to find a device’s OID:

    • Check device documentation

    • Use SNMP tools for OID discovery (e.g. SNMPwalk, SNMPget, and MIB browsers)

    • Contact manufacturer support

    • Online databases

    Additional options

    Admins can choose to perform the following actions for OIDs when they see fit:

    • Edit an OID

    • Enable selective SNMP scanning

    Edit an OID

    Admins can edit OIDs from two locations in SysAid:

    From SNMP OID Settings

    Existing OIDs can be edited if their checkbox in the Editable column is checked.

    To edit an OID from the SNMP OID Settings, open the page make your changes in its Fields and click Save.

    From the Asset Form

    1. Navigate to the asset list in SysAid and select the asset you want to modify.

    2. Enable the 'Editable' option for the SNMP field you wish to edit.

    3. Edit the desired field from the asset form.

    Note

    The Write to SNMP OID button is only available for SNMP devices.
    For non-SNMP devices, Asset Fields are edited normally.

    Enable selective SNMP Scanning

    In certain scenarios, specific SNMP devices may have OIDs (Object Identifiers) that are unique to their type.

    To optimize the efficiency of your SNMP scans, you can configure the SNMP discovery tool to query only these specific OIDs for the relevant device types.

    Focusing Queries from the SNMP Discovery Tool

    To enable selective SNMP scanning for a particular OID, follow these steps:

    Ensure that the custom OID you want to focus on has been added to the SNMP configuration

    Click the filter icon next to the custom OID – to open the Expression Builder

    Choose the desired filter for the OID (e.g., set the filter to "type = printer" to focus the query on printers only)

    Click 'Create Filter' to apply your filter

    Click 'Save' to ensure that the selective scanning configuration is applied.