New Software Product

This page allows you to register your software products in SysAid. Once registered, SysAid tells you how many copies of a software are installed throughout your network (requires the SysAid Agent). This allows you to easily see if you are within your license limit for number of installed copies of the software.

You may customize the fields on this page using the design form icon . Go here for more information about customizing forms. A full list of fields available for the software form may be found below.

General Details

The General Details tab allows you to register a software product in SysAid.

Registering a software product

To register a software product:

1. Enter a name for the software product in the Product Name field.
2. Enter or select information for the relevant fields.
   Note : If the software you are registering is freeware, do not enter a number of licenses. Rather, select No from the Managed License drop-down list.
3. Add install names for the software product:
   1. In the table, click Add Install names.
   2. For the software product you are registering, select all applicable install names.
   3. Click Select to select these install names.
      Example : You are registering Adobe Acrobat, so you search the list of install names for Acrobat. The list shows two different install names-- Acrobat 8.0.01 and Acrobat 8.0.04. Because each of these uses the same license, you will combine the two when you register Acrobat. Click the tickbox to the left of each of these entries, and click Select to select them.
4. Click OK.

When you return to the software list, you see your new software product. This includes the number of licenses you've purchased versus the number of times the software is actually installed on your network. (Hopefully, you have fewer installed than purchased!)

CMDB

The CMDB tab shows you the CI connected to this software product. Click on the CI name to view the CI in the CMDB.

You may Remove the CI attachment or Change it so that it's attached to another CI using the appropriate buttons. However, there is not usually a need to do this.

History

The History tab shows you a list of all changes that have been made to this software product. Click on a version number to open a new screen with a snapshot of the software product at that revision.

Related Items

The Linked Items table shows you a list of all items related to the software product. Click on any item to open a new window with details for that item.

Items added to this table also appear in the Linked Items table for the related item. For example, if you add an SR to the Linked Items table on a software product, you will see the software product in the Linked Items table for that SR.

To add linked items:

1. Select the type of item you would like to add using the Add a new link, of type drop-down list.
2. Choose the dependencey type of the linked item.
3. Click Add. This opens a list of items of the selected type.
4. From the list, select one or more items using the check boxes at the left end of the rows.
5. Click Select to save the selected items. This closes the list and attaches the items.

To remove linked items:

1. Select one or more linked items using the check boxes.
2. Click Delete from the list actions.

Available Fields for the Software Product Form