Deploying the SysAid Browser Extension in Edge via Microsoft Intune (Windows)

Use this guide to deploy the SysAid Browser Extension to Microsoft Edge on managed Windows devices using Microsoft Intune.

This deployment method uses the Intune Settings catalog to force-install the extension and a PowerShell platform script to configure the required token. Because the SysAid extension is published on the Chrome Web Store, it also enables one Edge policy that allows installing extensions from other stores.

Before you start

You'll need your SysAid Browser Extension ID and Token.

To find them:

1. In SysAid, go to License Manager > Applications Discovery.

2. Click Manage Connections in the top right corner.

3. Under Browser Extension, click Setup to see the ID and Token.

Deploying the extension

To deploy the extension, follow these steps:

Step #1: Force-install

To go through the force-install process:

1. In the Intune admin center, go to Devices > Configuration.

2. Click + Create > New policy. Set the policy to:

   • Platform: Windows 10 and later

   • Profile type: Settings catalog

3. Click Create. Give the policy a name (for example, "SysAid Edge Extension"), then click Next.

4. Click + Add settings. In the settings picker, browse to Microsoft Edge > Extensions.

5. Select Configure the list of force-installed apps and extensions. Set it to Enabled and add the ID value:

   YOUR_EXTENSION_ID;https://edge.microsoft.com/extensionwebstorebase/v1/crx.

6. In the same Microsoft Edge settings group, also select Control the default state of the "Allow extensions from other stores" setting and set it to Enabled. This is required because the SysAid extension is hosted on the Chrome Web Store.

7. Click Next, assign to your pilot group, then click Create.

Step #2: Add the token

To add the token:

1. In the Intune admin center, go to Devices > Scripts and remediations > Platform scripts.

2. Click + Add > Windows 10 and later. Give the script a name (for example, "SysAid Edge Token").

3. Paste the script below, replacing both the Extension ID and Token placeholder values with the ones from your SysAid account:

$ExtensionId = "YOUR_EXTENSION_ID"
$Token       = "YOUR_TOKEN_VALUE"
$KeyPath     = "HKLM:\SOFTWARE\Policies\Microsoft\Edge\3rdparty\extensions\$ExtensionId\policy"
New-Item -Path $KeyPath -Force | Out-Null
Set-ItemProperty -Path $KeyPath -Name "token" -Value $Token -Type String

4. Set Run this script using the logged-on credentials = No (runs as SYSTEM).

5. Set Run script in 64-bit PowerShell host = Yes.

6. Assign it to the same pilot group as the policy in Step #1, then save.

Verify the setup

To verify the setup:

1. Open Microsoft Edge on a user's computer. Go to edge://policy.

2. Look for the ExtensionInstallForcelist or ExtensionSettings policy. If your deployment was successful, you will see the Extension ID listed here under the policy value.

3. Go to edge://extensions.

   1. You should see the extension actively running.

   2. It will feature a small briefcase icon or say "Managed by your organization."