Deploying the SysAid Browser Extension in Chrome via Microsoft Intune (Windows)

Use this guide to deploy the SysAid Browser Extension to Chrome on managed Windows devices using Microsoft Intune.

This deployment method uses the Intune Settings catalog to force-install the extension and a PowerShell platform script to configure the required token.

Before you start

You’ll need your SysAid Browser Extension ID and Token.

To find them:

1. In SysAid, go to License Manager > Applications Discovery.

2. Click Manage Connections in the top right corner.

3. Under Browser Extension, click Setup to see the ID and Token.

Deploying the extension

To deploy the extension, follow these steps:

Step #1: Force-install (Settings catalog)

To go through the force-install process:

1. In the Intune admin center, go to Devices > Configuration.

2. Click + Create > New policy. Set the policy to:

   1. Platform: Windows 10 and later

   2. Profile type: Settings catalog

3. Click Create.

4. Set Profile type: Settings catalog.

5. Click Create.

   Please note:

   This is for Platform Windows 10 and later.

6. Click + Add settings > Google > Google Chrome > Extensions.

7. Add Configure the list of force-installed apps and extensions.

8. Set to Enabled and add the value: YOUR_EXTENSION_ID;https://clients2.google.com/service/update2/crx

9. Assign to your pilot group.

10. Click Create.

Step #2: Token (PowerShell platform script)

To add the token:

1. In the Intune admin center, go to Devices > Scripts and remediations > Platform scripts.

2. Click + Add settings. In the settings picker that opens, browse to Google > Google Chrome > Extensions.

3. Check the checkbox labeled "Configure the list of force-installed apps and extensions." Close the picker.

4. The setting now appears in your policy. Toggle it to Enabled and add the value:

5. Paste the script and replace the ID and Token values with those for your SysAid account:

   $ExtensionId = "YOUR_EXTENSION_ID"
   
   $Token       = "YOUR_TOKEN_VALUE"
   
   $KeyPath = "HKLM:\SOFTWARE\Policies\Google\Chrome\3rdparty\extensions\$ExtensionId\policy"
   
   New-Item -Path $KeyPath -Force | Out-Null
   
   Set-ItemProperty -Path $KeyPath -Name "token" -Value $Token -Type String

6. Set Run using logged-on credentials = No (SYSTEM), 64-bit = Yes; assign to the same group.

Verify the setup

To verify the setup:

• Open chrome://policy. The force-install policy and a token row should appear.

• Open chrome://extensions. See that the extension is enabled and “Installed by your administrator.”

• Click the extension icon in Chrome. The pop-up should be set to Active.