Deploying the SysAid Browser Extension in Chrome via Windows Registry

Use this guide to deploy the SysAid Browser Extension to Chrome on Windows devices by configuring the required Chrome settings directly in the Windows Registry.

This deployment method is useful for standalone devices, manual testing, or environments that do not use Microsoft Intune or Group Policy.

Before you start

You’ll need your SysAid Browser Extension ID and Token.

To find them:

1. In SysAid, go to License Manager > Applications Discovery.

2. Click Manage Connections in the top right corner.

3. Under Browser Extension, click Setup to see the ID and Token.

Deploy the extension

1. Create a .reg file and replace the ID and Token values with those for your SysAid account:

   Windows Registry Editor Version 5.00
    
   ; Force-install
   [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\ExtensionInstallForcelist]
   "1"="YOUR_EXTENSION_ID;https://clients2.google.com/service/update2/crx"
    
   ; Token
   [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Google\Chrome\3rdparty\extensions\YOUR_EXTENSION_ID\policy]
   "token"="YOUR_TOKEN_VALUE"
   

2. Right-click the file and click Merge, or run it as an administrator (HKLM needs admin).

3. Relaunch Chrome.

Please note:

If you force-install several extensions, each needs its own sequential value name (1, 2, …) under ExtensionInstallForcelist.

Verify the setup

To verify the setup:

1. Open Chrome browser and go to chrome://policy.

2. Look for the ExtensionInstallForcelist policy.

   • If the deployment was successful, it will show the status as "OK" and you will see your 32-character Extension ID listed in the policy value.

3. Go to chrome://extensions.

   • The extension should be present and turned on.

   • It will display a building/enterprise icon next to it, indicating it is managed.

   • The option to "Remove" or toggle it off will be locked out for the end-user.