Change Templates
    • 05 Sep 2023
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    Change Templates

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    Article summary

    Because each change of a given type is supposed to follow the same process as all other changes of that type, change requests are based off of templates. Sample change templates could be for system-wide software upgrades and for new employee hires.

    The change templates list allows you to create and modify change templates.

    Change templates list
    ChangeTemplateListfilesChangetemplateslistChangetemplateslist.jpg

    To edit a template, click its row in the table. To add a new template, click ChangeTemplateListfilesNewchangetemplateNewchangetemplate.jpg. For further instructions for creating and modifying change templates, see Edit Change Template.