23.1.50
- 02 Mar 2023
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23.1.50
- Updated on 02 Mar 2023
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GA - March 5, 2023
Highlights
SysAid for Teams Supports Multiple Languages
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SysAid for Teams supports multilingual navigation elements; buttons, prompts and labels.
- French, Spanish and Portuguese are supported out of the box, with pre-installed translation files.
- For additional languages, Admins can configure their texts independently.
- End users can make their own selection from the available languages in My Settings.
Note
SysAid AI capabilities (self-resolution with Knowledge Base articles) and the notification channel are not yet supported for non-English languages; Right-to-left languages are not yet supported.
Online Users History Report
It’s now much easier to view your Online Users History; Available as an OOTB report.
This new OOTB report allows Queries for ‘Online Users History’.
Until now was only possibly through Assets > Online Users > History View.
Online Users History Report
Attachment Storage Management allows you to maximize your SysAid account’s 30 GB of File Storage; easily identify, backup, and delete your redundant attachment files according to entity, size and date.
Features and Bugs
| FR | Description | Module/Tool |
| 21544 | SysAid for Teams supports multilingual navigation elements; buttons, prompts and labels. French, Spanish and Portuguese are supported out of the box, with pre-installed translation files. | SysAid for Teams |
| 15689 | New OOTB report allowing queries for the Online Users History. Available under All Reports > Inventory. | Reports |
| 15701 | Action items that are enabled upon ticket creation will now have their Enabled Time equal to the Submission Time of the SR. | Self-Service Portal |
| 24983 | Fixed a bug that caused various Azure imported users to become disabled after performing bulk updates (using the "Import Now" option on the Add-on page), | Third-Party Integration |
| 24262 | Fixed a bug that caused errors while creating or updating KB articles that include base64 images. | Knowledge Base |
| 19874 | Using the new Power BI API, users can save BI Data in SysAid storage rather than in OneDrive. | Add-on |
| 25372 | MS Teams Add-on and Azure Add-on are now available for all SysAid HelpDesk Edition licenses. | SysAid for Teams |
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