22.4.50
    • 25 Dec 2022
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    22.4.50

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    Article summary

    GA - December 18, 2022

    Bugs

    FR/Bug#DescriptionModule/Tool
    22511

    Fixed a bug where a missing header prevented the creation of a ticket. This bug occurred when tickets originated from a third-party provider (anti-virus, telecommunication etc.), and OAuth 2.0 Incoming Email integration was set.

    Email Integration
    15066
    Fixed a bug where emails sent from SysAid were not saved in the ‘Sent Items’ folder of the O365 mailbox. This took place when using OAuth 2.0 email integration.
    Email Integration
    14527
    Added support for apostrophes (‘) in User Group names. O’Neal’s Team, Olivia’s Team etc. are also supported on the List View of your choice.
    General
    14857
    Eliminated confusing presentation of the Request Time date range when exporting reports. If there is a range, it is presented Month, Date, Year – Month, Date, Year. If it is a single date, then it simply appears, Month, Date, Year.Analytics



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