22.4.50
  • 25 Dec 2022
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22.4.50

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Article Summary

GA - December 18, 2022

Bugs

FR/Bug#DescriptionModule/Tool
22511

Fixed a bug where a missing header prevented the creation of a ticket. This bug occurred when tickets originated from a third-party provider (anti-virus, telecommunication etc.), and OAuth 2.0 Incoming Email integration was set.

Email Integration
15066
Fixed a bug where emails sent from SysAid were not saved in the ‘Sent Items’ folder of the O365 mailbox. This took place when using OAuth 2.0 email integration.
Email Integration
14527
Added support for apostrophes (‘) in User Group names. O’Neal’s Team, Olivia’s Team etc. are also supported on the List View of your choice.
General
14857
Eliminated confusing presentation of the Request Time date range when exporting reports. If there is a range, it is presented Month, Date, Year – Month, Date, Year. If it is a single date, then it simply appears, Month, Date, Year.Analytics



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