22.4.10
    • 06 Oct 2022
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    22.4.10

    • PDF

    Article summary

    GA - October 16, 2022

    Highlights

    New Dashboard Chart: Open Action Items

    New Dashboard chart added to the out-of-the-box list of charts.  

    This chart allows admins to monitor how many action items are active in their accounts. They can filter the action items by, Category, Type, and other criteria to best meet their individual needs.


    Features and Bugs

    FR/Bug#DescriptionModule/Tool
    17894

    New Dashboard chart added to the out-of-the-box list of charts.  

    This chart allows admins to monitor how many action items are active in their accounts. They can filter the action items by, Category, Type, and other criteria to best meet their individual needs.

    Analytics

    19817

    Fixed a bug that sometimes prevented users from submitting a ticket in the Self-Service Portal.
    Self-Service Portal
    15151
    Fixed a bug that caused the value entered in one of the Asset custom date fields to override the value contained in the other Asset custom date field.

    Asset Management

    18836

    Fixed a bug that caused Dashboard charts that contained no data to display a “No Data” message instead of an empty chart.

    Analytics
    15004

    Fixed a bug that prevented admins from initiating a chat with online users.

    Chat
    20147

    Added validation of file types when attachments are uploaded to SysAid via Chat.

    Security



    What's Next