Zen Mode

Zen Mode

 

The Queue’s default mode generates an auto-update of the Queue Grid every ten seconds. Queue updates are paused when the Queue Grid enters Zen Mode, enabling you to focus on a specific Service Record and avoid distractions.

Zen Mode is triggered when you perform an Inline Edit on a Service Record directly from inside the Queue Grid.

You can turn off Zen Mode and resume the Queue to its update mode by:

• Clicking the [show button] refresh button
• Refreshing the browser
• Exiting Inline Edit