--- title: "Working with the Asset List" slug: "working-with-the-asset-list" tags: ["SysAid Spaces"] updated: 2026-08-03T10:47:41Z published: 2026-08-03T10:47:41Z canonical: "documentation.sysaid.com/working-with-the-asset-list" --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt > Use this file to discover all available pages before exploring further. # Working with the Asset List Every asset in SysAid appears in the asset list, whether it was discovered on your network, imported from another system, or added by hand. This page covers finding the assets you need, changing what the list shows, adding an asset yourself, and acting on many assets at once. > [!NOTE] > Available for: > > Customers using SysAid Spaces. If you're using SysAid Classic, see [Asset List Classic](https://documentation.sysaid.com/classic/docs/asset-list). Go to **Asset Manager** > **Asset Management** > **Asset List** to open the list. In the product, this screen is headed **Assets**. ## Finding an asset #### Search Type in **Advanced Search** to search across the list. #### Sort and filter by column Hover over a column header to reveal its sort and filter icons. - Click the sort icon to sort by that column. Click again to reverse the direction. - Click the filter icon to open that column's values, then select one. To filter on more than one value, click **Multiple selection**, select the values you want, and save. Select **All** to clear that column's filter. #### Review and clear filters Click the filter icon above the list to open the **Filters** panel. It shows two things: - **Selected filters**, with a count of the column filters currently applied. Click **Reset** to clear them all at once. - **Advanced filters**, for filtering on almost any field rather than one column at a time. Click the edit icon to open the **Create Filter** window, build a statement, and click **Create Filter**. Click **Reset Advanced Filter** to clear it. Both **Reset** links stay inactive until a filter of that kind is applied, which is a quick way to tell whether a filter is narrowing your results. #### Page through results The list shows 50 assets per page. The count at the bottom right tells you where you are, for example **1 to 50 of 147**. For fuller instructions on filters, the Expression Builder, and column behavior shared across every list in SysAid, see [Using SysAid Lists](https://documentation.sysaid.com/docs/using-sysaid-lists). ## Working with views A view controls which columns appear, in what order, and which filters sit above the list. The list opens in the **DEFAULT** view. To switch views, use the **View** drop-down, and type in its search box if you have many to choose from. SysAid provides a set of views out of the box, and you can create your own. Three of the built-in views are worth knowing about, because they display patch information from the asset's perspective rather than the patch's: **PatchManagement** An overview of Patch Management-enabled assets, with patch counts by status. **MissingPatches** Assets that are missing patches, broken down by status. **AssetsForPatch** Every asset with its **Patch Management Policy**, **Operating System Type**, and **RDS**, which is useful when you're deciding which assets to enable and who a rollout would affect. For what the patch statuses mean, see [Patch Management List](https://documentation.sysaid.com/docs/patch-management-list) and [Guide to Patch Management](https://documentation.sysaid.com/docs/patch-management-guide). > [!NOTE] > Please note: > > Some built-in views are used by other parts of SysAid rather than intended for everyday browsing. **Asset Dashboard** controls the Assets tab on the Asset Management Dashboard, **Browse Assets** controls the Select Asset screen that opens when you change the **Main Asset** on a service record, and others feed the SysAid Mobile App. Customizing one of these changes behavior elsewhere in the product, so create your own view rather than editing a built-in one. ### Customizing a view To change what a view shows, click **Customize view**. 1. Select **Edit existing view** and choose a view from the **View** drop-down, or select **Add a new view** and enter a name in **New view name**. 2. Under **Configure Columns**, move columns between **All Columns** and **Visible Columns** using the arrow buttons. Use the up and down arrows to change the order in which visible columns appear. 3. Under **Filters**, add or remove the column filters available above the list using **Add**, **Edit**, and **Remove**. 4. Click **Update**. > [!NOTE] > Please note: > > The **Customize view** and **Create Filter** windows both open as separate browser windows, so allow pop-ups from your SysAid address. ## Adding an asset manually Not everything you want to track can be discovered automatically. A firewall, a monitor, or any other item that discovery can't reach still belongs in your inventory, and you can add it yourself. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Click **+ Create New**, or click **Create** in the top bar and select the asset option. The **Create Standalone Asset** form opens. 3. Enter a **Name** and select a **Type**. Both are required, and **Type** determines which fields the form shows, so choose it before filling anything else in. See [Asset Types](https://documentation.sysaid.com/docs/asset-types). 4. Fill in the remaining fields. Which ones appear depends on the type you chose. A Chromebook Device, for example, adds **Chromebook enrollment time** and **Chromebook version**. 5. Click **OK** to save and close, or **Apply** to save and keep the form open. An asset added this way holds only what you enter, since there is no SysAid Agent or scan supplying data for it. Which fields appear on the form depends on the asset type and on how your account has customized the form. For what each field means, see Asset Field Reference. For the form itself and its tabs, see Viewing and Editing an Asset. > [!TIP] > Tip! > > To add many assets at once, import them from a CSV file instead. See [Importing Assets](https://documentation.sysaid.com/docs/import-assets). ## Working with several assets at once Go to **Asset Manager** > **Asset Management** > **Asset List**, then select one or more assets to reveal the action bar at the bottom of the list. Every action on that bar applies to your current selection, so nothing happens until you have selected at least one asset. #### Selecting assets - Select the checkbox on any row to add that asset to your selection. - Select the checkbox in the column header to select every asset on the current page. The header checkbox selects the 50 assets on the page you are viewing, not every asset matching your filters. To act on more than 50, either narrow the list with a filter first or repeat the action page by page. > [!NOTE] > Please note: > > Actions applied to 50 or more assets run in the background, and it can take a few minutes before the change reaches every selected asset. #### What you can do | Action | What it does | Requires | | --- | --- | --- | | **Delete** | Permanently removes the selected assets | Permission to delete assets | | **Deploy Agent** | Installs the SysAid Agent on the selected assets | **Source** = WMI | | **Inc. Patch Scan** | Scans for patches missed by the most recent scan | The SysAid Agent | | **Full Patch Scan** | Scans for all available patches | The SysAid Agent | | **Disabled** | Enables or disables the selected assets | | | **Group** | Adds the selected assets to an asset group | The group must already exist | | **More Actions** | Updates one field across the selection, or exports it | | ### Asset actions Click a name below for full instructions. ![The asset list action bar, showing Delete, Deploy Agent, Inc. Patch Scan, Full Patch Scan, Disabled, Group, and More Actions.](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/image-QFUEQMYC.png) ****Deleting assets**** 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to delete. 3. Click **Delete**. > [!WARNING] > Important: > > Deleting an asset removes its record from SysAid along with everything attached to it: its hardware and software inventory, its availability history, its patch state, and its CMDB relationships. This cannot be undone. > > If what you want is for SysAid to stop working with a device, or to free up a license, disable it instead. Disabling keeps the record and its history, and disabled assets do not count toward your license total. ****Deploy Agent**** **Deploy Agent** installs the SysAid Agent on the assets you have selected. It works only on assets whose **Source** is WMI, which is less a limitation than a definition: deploying from a WMI-discovered asset is one of eight documented ways to install the SysAid Agent, and this button performs that deployment. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to install the SysAid Agent on. 3. Click **Deploy Agent**. 4. Select the **RDS** that will perform the deployment, the **Credentials** it should use, and the **Agent Settings** configuration to apply. 5. Click **OK**. To follow the deployment, see [Network Discovery Logs](https://documentation.sysaid.com/docs/log). To install the SysAid Agent on assets discovered any other way, see [SysAid Agent Deployment Guide](https://documentation.sysaid.com/docs/agent-deployment-guide). To manage the configurations offered in step 4, see [Agent Settings Management](https://documentation.sysaid.com/docs/agent-settings-management). ****Inc. Patch Scan and Full Patch Scan**** **Inc. Patch Scan** and **Full Patch Scan** both scan the selected assets for patch data, and both require the SysAid Agent regardless of how the asset was originally discovered. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to scan. 3. Click **Inc. Patch Scan** to pick up patches missed by the most recent scan, or **Full Patch Scan** to scan for all available patches. To review the results, open an asset and go to its **Patches** tab, or work from the full patch list in [Patch Management List](https://documentation.sysaid.com/docs/patch-management-list). For everything patching does beyond scanning, see [Guide to Patch Management](https://documentation.sysaid.com/docs/patch-management-guide). ****Disabled**** **Disabled** stops SysAid from working with the selected assets without removing their records or their history. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to change. 3. Click **Disabled**. 4. Select **Disable** or **Enable**. When an asset is disabled, automatic inventory updates stop, monitoring stops, and every other SysAid Agent capability stops for that asset. Disabled assets also stop counting toward your license total, which makes disabling the right move for equipment that is in storage, awaiting disposal, or otherwise out of service but still worth a record. The list carries a **Disabled** column showing **Yes** or **No** for every asset, so you can check the current state without opening anything. ****Group**** **Group** adds the selected assets to an asset group. Asset groups organize your assets for tracking and reporting. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to group. 3. Click **Group**. 4. Select the group. The group must already exist. To create one, or to move assets between groups from the group hierarchy itself, see [Asset Groups](https://documentation.sysaid.com/docs/asset-groups). > [!NOTE] > Please note: > > Asset group membership can govern which Admins can see an asset, so check a group's configuration before you move assets into it. Deleting an asset group also deletes every asset inside it. ****More Actions**** **More Actions** holds two things: a bulk field update and the exports. #### Updating a field across the selection You can set one field to the same value on every asset you have selected. 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to change. 3. Click **More Actions**, then click **More Actions** again. 4. In the **Update Asset field to** window, select the field you want to set from the first drop-down. 5. From **Please select a value**, select the value. 6. Click **Save**. | Field | What it sets | | --- | --- | | **Location** | The location of the selected assets | | **Company** | The company the selected assets belong to. Full edition only | | **RDS** | Which Remote Discovery Service the selected assets use. Choose one that is accessible to the assets, for example on the same network | | **Patch Management** | Enables or disables Patch Management on the selected assets | | **Agent Settings** | The Agent Settings configuration applied to the selected assets | You can set one field per pass. To change two fields, run the process twice. > [!NOTE] > Please note: > > Patch Management is licensed separately by asset count, and enabling it on an asset consumes one of those licenses. Enabling Patch Management also requires about 500 MB of free disk space on each asset, used when patches are extracted before installation. For more information, see [Guide to Patch Management](https://documentation.sysaid.com/docs/patch-management-guide). To manage Agent Settings configurations, see [Agent Settings Management](https://documentation.sysaid.com/docs/agent-settings-management). > [!TIP] > Tip! > > To change fields other than these five, or to change several fields at once, export your assets, edit the file, and import it back. Keep the **Asset ID** column in the file, since that is what tells SysAid to update the existing assets rather than create new ones. Add it through **Customize view** before exporting, because it is not in the default view. See [Importing Assets](https://documentation.sysaid.com/docs/import-assets). #### Exporting your selection 1. Go to **Asset Manager** > **Asset Management** > **Asset List**. 2. Select the assets you want to export. 3. Click **More Actions**. 4. Select **Export selected to PDF** or **Export selected to Excel**. ## Next steps - [Viewing and Editing an Asset](https://documentation.sysaid.com/docs/viewing-and-editing-an-asset) - [Asset Field Reference](https://documentation.sysaid.com/docs/asset-field-reference) - [Asset Groups](https://documentation.sysaid.com/docs/asset-groups) - [Guide to Patch Management](https://documentation.sysaid.com/docs/patch-management-guide)