Upgrade path from previous versions
- 30 Nov 2022
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Upgrade path from previous versions
- Updated on 30 Nov 2022
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Upgrade path from previous versions
Come and explore all of the SysAid features and improvements you'll have access to from each new release. You can count on two major SysAid On-Premise releases each year in addition to our twenty annual releases for SysAid Cloud. It's our mission to offer a Help Desk and ITSM solution that is advanced, stable, and fueled by our customers’ direct feedback and requests.
Important: Make sure you backup your database before initiating a version upgrade.
Note
If upgrading from a non-recent version, you should follow the upgrade path indicated by the compatible versions, not skipping more than 2 versions at a time
| Release | Date | Compatible Versions |
|---|---|---|
| SysAid 22.3 | November 30, 2022 | 21.4 and above |
| SysAid 22.1 | June 6, 2022 | 21.2 and above |
| SysAid 21.4 | January 31, 2022 | 20.4 and above |
| SysAid 21.2 | August 10, 2021 | 20.3 and above |
| SysAid 20.4 | March 8, 2021 | 20.2 and above |
| SysAid 20.3 | November 12, 2020 | 20.1 and above |
| SysAid 20.2 | June 28, 2020 | 19.4 and above |
| SysAid 20.1 | February 24, 2020 | 18.1 and above |
| SysAid 19.4 | December 1, 2019 | 18.1 and above |
Note
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