Step 1 - Reset Password/Unlock Account

  • Updated on Nov 15, 2022
  • Published on Nov 15, 2022
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Step 1 of the Password Self Service Wizard is identical for both Reset Password and Unlock Account:

  1. Enter your user name.
  2. Select your domain from the list. If your company has only one domain, then the domain is preselected.
  3. Click Continue.
  4. Proceed to step 2 of the wizard.

If for any reason you are unable to advance past step 1, please contact your IT administrator.