---
title: "SR form field"
slug: "solution-model"
description: "Use the SR form field to view links to Solution Models, in the form of knowledge base articles. "
tags: ["On-prem", "SysAid Classic", "SysAid Spaces"]
updated: 2022-05-26T13:59:15Z
published: 2022-05-26T13:59:15Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Solution Model

This SR form field, displays links to Solution Models, in the form of Knowledge Base articles, related to the SR. This enables admins to access step-by-step solutions to resolve the SR. This field displays any article that is linked to the SR or any of the following entities related to the SR:

- Template
- Main CI
- Main asset
- Request user
- Company
- SLA
- Main project
- Main task

![SolutionModelfilesSolutionModelSolutionModel.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/SolutionModelfilesSolutionModelSolutionModel.jpg)

Clicking on the link opens the solution model in a new window in Read Only mode.

          **Note**:

          

If there are no relevant Knowledge Base articles, this field is not displayed.