---
title: "Reminders"
slug: "reminders"
description: "This page allows you to set reminders for the various date fields in SysAid.A reminder is a notification that's launched in advance of the date recorded in any date field."
updated: 2022-06-07T14:33:51Z
published: 2022-06-07T14:33:51Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Reminders

A reminder is a notification that's launched in advance of the date recorded in any date field. This page allows you to set reminders for the various date fields in SysAid. For example, a Warranty Expiration reminder could be launched 14 days in advance of the date recorded in the **Warranty Expiration** field.

Reminder notifications can send emails, send SMSes, and/or open service records.

![RemindersListfilesReminderslistReminderslist.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/RemindersListfilesReminderslistReminderslist.jpg)

To add a new reminder:

1. From **Settings > Customize > Reminder Notifications** create the notification that you need. Instructions for doing this can be found [here](/v1/docs/expression-builder).
2. In the **Reminder Date** column, choose the date field that triggers the reminder.
3. In the **Notification** column, choose the notification to be sent. You created this notification in step 1.
4. Choose how many days in advance the notification will be sent. For example, if the date field has the date 10 August and you pick 7 days in advance, the notification will be sent on 3 August.
5. In the **Alert Time** field, choose the hour of the day when the notification will be sent.
6. (Optional) Click the ellipses button ![SharedimagesEllipsesbuttonEllipsesbutton15.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/SharedimagesEllipsesbuttonEllipsesbutton.jpg) to open the [expression builder](/v1/docs/expression-builder). This allows you to create any relevant filter for your reminder. For example, you could create a filter for the Warranty Expiration reminder that specifies that the notification will only be sent if the asset is not disabled.
7. Click **Add** to add your new reminder.