---
title: "Printing Service Records in Spaces"
slug: "print-service-records"
updated: 2026-08-30T09:23:17Z
published: 2026-08-30T09:23:17Z
canonical: "documentation.sysaid.com/print-service-records"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Printing Service Records in Spaces

Create default printouts or custom printouts of any service record for personal reference and convenience.

> [!NOTE]
> **Requirements:**
> 
> SysAdmin or Admin permissions

Service record printouts are available in two formats:

- Default printout
- Custom printout: Excel spreadsheets that contain the necessary service record fields, as customized by the Admin.

## Printing a service record

To print a service record:

1. Select the relevant service record from the queue.
2. Click the 3-dot menu in the top right corner.
3. Select **Print**.

> [!NOTE]
> Pleas note:
> 
> In SysAid Classic, you can also edit the custom print. To learn how to edit the custom printout, see [SR Form - Custom Printout](https://documentation.sysaid.com/classic/docs/sr-form-custom-printout).

## SysAid’s mobile app

You can have all service desk information at your fingertips at any time and keep printouts to a minimum. To learn more about SysAid’s mobile app, see [SysAid Mobile App for Agents](https://documentation.sysaid.com/docs/sysaid-mobile-app-for-agents).