---
title: "Navigate Spaces"
slug: "navigate-spaces"
updated: 2024-05-29T11:06:16Z
published: 2024-05-29T11:06:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Navigate Spaces

The Admin Portal Navigation Bar from Classic became the Spaces Sidebar.

In Spaces, use the Spaces Sidebar to find what you need in your Admin Portal; using the collapsible, mega menu-style Sidebar menu that you hover and click on to find what you need.

Whether your Sidebar is in expanded or collapsed mode, you can access all modules from it, as demonstrated in the examples below.

## Expand or collapse the Sidebar

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/navigation panel(1).gif)

Decide whether to display the Sidebar’s menu labels, or if you prefer an icons-only menu.

In the Sidebar, just like in Classic’s Navigation Panel, you’ll find:

## Create a Service Record

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/create sr(2).gif)

[Create a new Service Record](/classic/docs/create-a-sr) by clicking the Sidebar’s ‘plus’ button (or ‘New +’ in expanded mode).

You can open multiple blank Service Record Forms at once, and collapse or expand them from the footer at your convenience.

## Search bar

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/search sr.gif)

Search your **Queue** according to **Service Record ID**, whether the search icon is collapsed or expanded.

## Queue

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/go to queue(1).gif)

The [**Queue**](/classic/docs/queue) is the Admin Portal’s default landing page.

Once you’ve navigated to other areas, such as **Assets** or **Analytics**, you can return to the **Queue** by clicking the Service Desk icon.

## Assets

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open asset mgmt.gif)

Click the [**Assets**](/classic/docs/assets-management) icon to use **Asset Management**, **Monitoring**, **My Desktop**, and **CMDB**.

## Analytics

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open analytics(1).gif)

Click the [**Analytics**](/classic/docs/bi-analytics) icon to use all Analytics and Reporting features.

## Tools

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open tools(1).gif)

Click [**Tools**](/classic/docs/tools-introduction) to use **Task Project**, **Calendar**, and **Chat**.

## Knowledge Base

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open kb.gif)

Click the lightbulb icon to open your organization’s [**Knowledge Base**](/classic/docs/knowledge-base)**.**

## My Settings

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open my settings.gif)

Click your Avatar to open the [**My Settings**](/classic/docs/my-settings) window.

You can modify your Settings as found in the Priority, Security, and Preferences tabs, and the Outgoing Email options for Signatures and Out of Office email text.

## Settings

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open settings.gif)

Click the [**Settings**](/classic/docs/spaces-settings) (cogwheel) icon to go to the **Settings** page.

This page includes Settings for:

| #### Settings Section | #### Settings Pages |
| --- | --- |
| Customization | - Templates & Fields - Categories - Automations - SLA/SLM - Service Desk - Self-Service Portal - Notifications - Account - Tasks & Projects |
| Administration | - User Management - Password Services - Languages - Operating Times |
| Tracking | - Reporting - Audit Log |
| Setup & Monitoring | - Integrations - Asset Management - Network Discovery - Monitoring - CMDB |

## Automations

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open automations.gif)

Click the bird icon to manage your [Automations](/classic/docs/routing-rules-list):

- Routing Rules
- Email Rules
- Escalation Rules
- Reminders

## Help Resources

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/open help.gif)

On each page you’re on, you can click the question mark icon, which opens a menu to open various Help resources, including the [**Documentation**](https://documentation.sysaid.com/) article relevant to the feature you’re using.

> [!NOTE]
> Example
> 
> Clicking on the Help icon opens the relevant Documentation article to the page you’re using