---
title: "March 25. 2024"
slug: "march-25-2024"
updated: 2024-03-25T10:25:12Z
published: 2024-03-25T10:25:12Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# March 25, 2024

# SysAid Copilot

These new features include exciting improvements to SysAid Copilot’s AI Chatbot Data Pool.

## [Configure which Fields the AI Chatbot processes from your Service Record Dataset](/classic/docs/data-pool)

![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/datapool sr dataset fields.jpg)

Specify (select) which Service Record Fields are processed by the AI Chatbot – per each Service Record Dataset in the Data Pool, including one or more of the following Fields:

- Messages
- Notes (external)
- Solution
- Resolution
- Activities
- Chat Console

Learn more about this feature [here](https://documentation.sysaid.com/docs/data-pool?highlight=data%20pool#service-record-datasets).