---
title: "List Filters"
slug: "list-filters"
tags: ["On-prem", "SysAid Classic", "SysAid Spaces"]
updated: 2024-07-10T09:57:08Z
published: 2024-07-10T09:57:08Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# List Filters

> [!NOTE]
> List Filters are now available and improved for Spaces!
> 
> [Learn about Filters in Spaces](https://documentation.sysaid.com/docs/queue-filters)

SysAid gives you a large array of predefined drop-down filters for use is filtering [your lists](/v1/docs/lists).

## **Enable Filters**

## ![CustomizeListsfilesimage015.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/CustomizeListsfilesimage015.jpg)

1. Open the Customize List page
2. Select the desired filter from the list of **Filter Menus** by clicking on it.
3. Click **Edit**. The Customize Filter view opens.
4. Using the **Enable Filter** checkbox, enable or disable the filter as you see fit.
5. Click **Close** to return to the Customize List page.
6. Click **Save** to add the changes to your current view. For more save options, see **managing views** below.

## **Rearrange Filters (old list style only)**

1. Click to select one or more filters that you would like to reorder. You can select multiple entries at once using SHIFT or CTRL.
2. Click the arrow buttons ![CustomizeListsfilesUp-DownarrowsUp-Downarrows.jpg](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/CustomizeListsfilesUp-DownarrowsUp-Downarrows.jpg) to move the selected entries up or down. The drop-down filters display from left to right on the list page.
3. Click **Save** to close the customize list page and return to your list.

**Add new drop-down Filters** Please contact support at [helpdesk@sysaid.com](mailto:helpdesk@sysaid.com) for assistance in adding new drop-down filters. Full only: If you have added a custom list field to your database using [Customized Entities](/v1/docs/fields-customization) and you would like to create a drop-down filter for this new list, please go [here](/v1/docs/new-dropdown-filter) for instructions.

**Remove drop-down Filters** It is not recommended to remove filters. If you no longer need a filter, please disable it.

**Static Filters** A static filter will apply to all results shown in the selected view, and can only be removed by returning to the Customize List view. Please [contact support](mailto:helpdesk@sysaid.com) if you would like to add a static filter.

**Archive a Filter (Service Desk lists only)** Choose whether the current view shows archived records or not. The view can show only archived SRs, only SRs that are not archived, or both.