Latest Version Installation Files
- 28 Feb 2023
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Latest Version Installation Files
- Updated on 28 Feb 2023
- 1 Minute to read
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Hold on, read this first
We highly encourage you to have a process in place that guarantees you upgrade your On-Prem version (at least) twice a year. This ensures that you enjoy the latest security enhancements and new features.
- Upgrading to the most up-to-date SysAid On-premise version directly, can be performed on one of the two versions that precede, it but not further back than that.
- If you’re upgrading from an earlier version, please follow the upgrade path indicated in the compatible versions chart.
- Make sure to back up your SysAid Server folder as well as the Database prior to running the upgrade process.
Note
The upgrade process can take time, depending on database size and network connection
- If you encounter an issue during or after the upgrade process, please reach out to our Customer Care team via Live chat or open a ticket on our Customer Portal.
Join Our League of SysAid Pathfinders
- Be the first to test new features and functionality
- Share your input at the final stages of development for each new release
- Receive top priority from our Support team during Beta testing periods
- Enjoy special events such as exclusive roundtables
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