January 2024
    • 01 Feb 2024
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    January 2024

    • PDF

    Article Summary

    Product Updates

    This month’s new features include exciting improvements to SysAid Copilot.

    Grant AI Admin Permissions

    SysAdmins can grant full control over SysAid Copilot features (known as “AI admin”) to Admins who are not SysAdmins.

    AI Admins can assist with the AI Chatbot Settings (General, Data Pool, and Monitor & Fine-tune, and AI Usage Dashboard).

    Use 1-Click Submission to generate Service Records built with your Request Template

    The AI Chatbot can now generate Service Records built with the organization’s Request Templates when user clicks “Create a Service Record” inside a Chat thread.

    What's Next