End User access to AI Chatbot
- 04 Jun 2024
- Print
- PDF
End User access to AI Chatbot
- Updated on 04 Jun 2024
- Print
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
Add the AI Chatbot Service Catalog Item to your End Users’ Self-Service Portal, to make sure their AI Chatbot is easily accessible each time they log in.
Requirements
SysAid Copilot license
AI Admin permissions
.gif)
End Users access the AI Chatbot when Admins grant them permission (AI Chatbot visibility) via the Self-Service Portal Settings.
Enabling this permission requires the AI Admin to grant its organization’s End User(s) with “Visibility” to the Self-Service Portal’s AI Chatbot Service Catalog Item.
To configure the Visibility permission, navigate to the Admin Portal Settings > Self-Service Portal > Service Catalog Item > AI Chatbot > Visibility, and specify the User Groups and Organizations to include.
.png)