--- title: "Email Integration Form" slug: "email-integration-form" description: "Set up your email integration and view or create new email integrations using the Email Integration Form." updated: 2026-03-10T13:41:37Z published: 2026-03-10T13:41:37Z --- > ## Documentation Index > Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt > Use this file to discover all available pages before exploring further. # Email Integration Form To view all of your email integrations or to create a new email integration, see the [Email Integration list.](/v1/docs/email-integration-list) > [!NOTE] > For SysAid Cloud: > > Make sure your network grants access to the cloud servers and the email domain you're using is whitelisted in your firewall. For more information, see [Required network access.](/v1/docs/required-network-access) To set up email integration: 1. In the General tab enter an name for your integration. This is the name that appears in the email address list whenever you [send an email](/v1/docs/send-message). 2. (Optional) Enter any description you'd like regarding this email profile. 3. (Optional) Select if you want to set this email profile as your default email integration. You can use the default email account to [send automatic notifications](/v1/docs/email-integration-list#send-all-automatic-notifications-from-the-default-account). 4. Click **Apply**. #### **Other fields**

Field	Description
Last modified by	Admin who last modified the email integration
Last modified date	Date and time that the email integration was last modified
Last successful incoming email	Last time an incoming email integration was received by this email integration
Last successful outgoing email	Last time an outgoing email integration was sent by this email integration
Last email check	Last time the email was checked
Last successful email check	Last time the email was checked successfully
Last incoming error	Last time the email was checked successfully
Total consecutive errors on incoming	The number of consecutive errors that occurred during the receiving of emails by this profile. This field is reset when an email is successfully received. For cloud accounts: after a certain number of consecutive errors, a notification is sent to the relevant admin. This notification can be edited from Monitoring notifications. In addition, the email integration is automatically disabled unti an admin reenables it. The thresholds for the notification and for the automatic disabling of email integration are set in the account properties.
Total consecutive errors on outgoing	The number of consecutive errors that occurred during the sending of emails from this profile. This field is reset when an email is successfully sent.