Edit Notifications

Unknown Software Installed Notification Tags

$unusedSoftware_SoftwareName

Name of the unknown software

$unusedSoftware_NotificationName

The name of the notification that's been sent

$unusedSoftware_AssetName

The name of the asset that triggered the notification

$unusedSoftware_AssetMacAddress

The Mac address of the asset that triggered the notification

$unusedSoftware_AssetIpAddress

The IP address of the asset that triggered the notification

$unusedSoftware_AssetOSInf

The operating system of the asset that triggered the notification

$unusedSoftware_AssetType

The type of the asset that triggered the notification

$unusedSoftware_AssetCatalogNum

The catalog number of the asset that triggered the notification

$unusedSoftware_AssetDescription

The description of the asset that triggered the notification

$unusedSoftware_AssetDepartment

The department of the asset that triggered the notification

$unusedSoftware_AssetFloor

The floor on which the asset is located

$unusedSoftware_AssetGroup

The group of the asset that triggered the notification

$unusedSoftware_AssetSystemModel

The model of the asset that triggered the notification

$unusedSoftware_AssetSystemManufacturer

The manufacturer of the asset that triggered the notification

$unusedSoftware_AssetUsersName

Names of the users registered on the asset

$unusedSoftware_AssetOwner

Owner of the asset that triggered the notification

License Exceeded Notification Tags

$exceedLicense_ProductName

Name of the software product that triggered the notification

$exceedLicense_NotificationName

The name of the notification that's been sent

$exceedLicense_ProductVersion

The version of the software product

$exceedLicense_ProductVendor

The vendor for the software product

$exceedLicense_ProductNumLicenses

The number of licenses you own of the software product that triggered the notification

$exceedLicense_ProductNumInstalled

The number of installed copies of the software product that triggered the notification

$exceedLicense_ProductNotes

Notes about the software product that triggered the notification

$exceedLicense_ProductCompany

The company the software product belongs to

$SrSubType (only  in SR)

This is the sub type of the service record that the notification creates

Reminder Notifications Tags

$entity

The type of SysAid entity that triggered the notification, e.g. asset, SR, task, etc.

$entityInstance

The name of the item that triggered the notification

$dateField

The name of the date field upon which the notification is based (e.g. Last Maintenance)

$dateValue

The value of the date field upon which the notification is based (e.g. 2011-06-22)

$assetCompany

The company of the asset that triggered the notification (assets only)

${asset}

For reminders based upon assets, this allows you to poll any field on the asset, except for list fields. Note that you must use a special syntax with this tag: ${asset.getXXXX()}. Replace getXXXX() with any any get method found in the computer table. Example to retrieve asset model: ${asset.getSystemModel()}. Note that this will not work for list fields

$SrSubType (only  in SR)

This is the sub type of the service record that the notification creates

Task & Project Notifications Tags

$title

Title of the task that triggered the notification

$notificationName

The name of the notification that's been sent

$category

Category of the task that triggered the notification

$status

Status of the task that triggered the notification

$startTime

Start time of the task that triggered the notification

$endTime

End time of the task that triggered the notification

$estimation

Estimated number of hours it will take to complete the task that triggered the notification

$progress

Progress towards completion of the task that triggered the notification

$description

Description of the task that triggered the notification

$notes

Notes about the task that triggered the notification

$OrganizationName

The name of your organization as it's entered under Settings > Customize > Account Defaults

$ProjectId

The ID number of the parent project for the task

$project

The name of the parent project for the task

$special_project_text

This is the notification title inserted when you send the notification from Tools > Tasks and Projects > Projects > Notification (tab)

$users

A list of users responsible for the task

$activities

Adds the activities table for the task

$SrSubType (only  in SR)

This is the sub type of the service record that the notification creates

Password Services Notifications Tags

$firstName

The first name of the user whose password was reset or whose account was unlocked

$lastName

The last name of the user whose password was reset or whose account was unlocked

$UserName

The username of the user whose password was reset or whose account was unlocked

$ActionTime

The date and time at which the user's password was reset or account was unlocked

$TemporaryExpires

If a reset password is performed and the reset password method is SMS or email, this shows the number of minutes the temporary password is valid for before it expires

$NewPassword

If a reset password is performed and the reset password method is SMS or email, this shows the temporary password that was sent to the end user

$SrSubType (only  in SR)

This is the sub type of the service record that the notification creates