---
title: "Deploying the SysAid Browser Extension in Chrome via Google Admin and CBCM"
slug: "deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm"
updated: 2026-06-23T08:50:40Z
published: 2026-06-23T08:50:40Z
canonical: "documentation.sysaid.com/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Deploying the SysAid Browser Extension in Chrome via Google Admin and CBCM

Use this guide to deploy the SysAid Browser Extension to enrolled Chrome browsers using Google Admin and Chrome Browser Cloud Management (CBCM).

This cloud-based deployment method works across Windows, macOS, and ChromeOS, and lets IT admins centrally install and manage the extension without requiring manual installation on each device.

## Before you start

You’ll need your SysAid Browser Extension ID and Token.

To find them:

1. In SysAid, go to **License Manager** > **Applications Discovery.**
2. Click **Manage Connections** in the top right corner.
3. Under **Browser Extension**, click **Setup** to see the ID and Token.

## Deploy the extension

1. In your [Google Admin console](https://admin.google.com/), go to **Chrome browser** > **Apps & extensions** > **Users & browsers**, then select the target organizational unit (OU). ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-lwk5qh26.png)
2. Click **+** > **Add Chrome app or extension by ID**. ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-iom5okb8.png)
3. Paste the Extension ID from your SysAid account.
4. Click **Save**. ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-6wsrqwke.png)
5. Open the extension row and set the **Installation policy** to **Force install**. ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-8ypteyyy.png)
6. In **Policy for extensions**, paste the Token JSON, then click **Save**: `{ "token": { "Value": "YOUR_TOKEN_VALUE" } }` ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-x5bz1dor.png)

> [!NOTE]
> Please note:
> 
> If a device also has a local registry/profile policy (Source **Platform**) for the same setting, it **overrides this Cloud policy**, and the Token is ignored. Remove leftover local Chrome policy on CBCM devices.

## Verify the setup

To verify the setup, open [chrome://policy](http://chrome://policy/), search for SysAid, and check:

- The force-install policy and a token row appear.
- The extension is enabled (Status OK). ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-oos2ohxa.png)
- You can see the extension on your browser. ![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/deploying-the-sysaid-browser-extension-in-chrome-via-google-admin-and-cbcm-image-dlyk5aj8.png)