---
title: "Custom Fields in Spaces"
slug: "custom-fields"
updated: 2026-07-21T08:29:44Z
published: 2026-07-21T08:29:44Z
canonical: "documentation.sysaid.com/custom-fields"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Custom Fields in Spaces

Create custom fields within entities (Asset, Service record, etc.) to make your IT management processes more efficient and best suited to your organization's unique needs.

> [!NOTE]
> **Requirements:**
> 
> - Admin permissions
> - SysAid Full Edition
> - Spaces activated and enabled

## How it works

Custom fields can be created and used for forms and lists built for the following entities:

- Asset
- Service Record
- Task
- Project
- CI
- User
- Company
- Action Item

### Custom field types

Custom Fields in Spaces support the following types:

| Field type | Description | Example |
| --- | --- | --- |
| Text | - Custom text field (string, non-encrypted): 64 characters - Custom text field (string, encrypted): 256 characters | *Need a Windows update* |
| Text Area | Elaborate free text, unlimited characters. | *I have a new laptop. It has Windows 11 installed on it but needs an update.* |
| Date | Relevant date | 1.1.2024 |
| Date Time | Relevant date and time | 1.1.2024, 8:00 p.m. |
| Float | A numerical parameter that is a decimal number | 8.2554 |
| Integer | A numerical parameter that is a whole number | 8 |
| List | A single selection list. The list can contain up to 50 values. | - Blue, red, pink, **green** - 1, 2, **3**, 4 |
| List - Multi-select | A multiple selection list. The list can contain up to 50 values. | - Blue, **red**, pink, **green** - 1, **2**, **3**, 4 |
| Relational List | A list that updates dynamically based on pre-defined database records, extracting relevant records in relation to specific groups. This **single-choice** option offers flexibility by automatically adjusting based on available records, ensuring that admins and agents are always working with the most up-to-date information. | A list of the employees in the NY office that is dynamically updated when people join or leave: - John - Autumn - **Irina** - Eddy |
| Relational List - Multi-select | A list that updates dynamically based on pre-defined database records, extracting relevant records in relation to specific groups. This **multiple-selection** option offers flexibility by automatically adjusting based on available records, ensuring that admins and IT Agents are always working with the most up-to-date information | A list of the employees in the NY office that is dynamically updated when people join or leave: - John - **Autumn** - **Irina** - Eddy |

## Create an entity with a custom field

To create an entity with a custom field:

1. Navigate to **Settings** > **Templates & Fields** > **Custom Fields**.
2. Select the relevant entity type.
3. Click **+New**. This will open the **Fields Customization Form**.
4. In the **Fields Customization Form**:
  - Provide a **Field Caption**
  - Select a **Field Type**
  - Enter a **DB Field Name**: This is the name of the new field you are creating as it appears in your database; it can contain lowercase letters only, and can't be changed after the custom field is created.
5. Click **Apply**.

### Editing custom fields

Custom fields can be edited after they're created – by going to the Custom Fields Form and clicking the record of the desired custom field.