---
title: "March 13 2024"
slug: "31324"
updated: 2024-03-13T15:27:16Z
published: 2024-03-13T15:27:16Z
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# March 13, 2024

# SysAid Copilot

These new features include exciting improvements to SysAid Copilot.

## [End users can get information on recent Service Records](/classic/docs/ai-chatbot)

![how many tickets](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/how%20many%20tickets.jpg)

End Users can ask the AI Chatbot about their recent Service Records (get more information) – without leaving the Chat interface.

This includes asking about a specific Service Record, or getting an overview (general or topic-specific) about multiple Service Records.