---
title: "23.3.50"
slug: "23350"
description: "What's new in SysAid Cloud version 23.3.50"
updated: 2023-10-19T06:36:15Z
published: 2023-10-19T06:36:15Z
canonical: "documentation.sysaid.com/23350"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# 23.3.50

## GA - September 17, 2023

### Features

| **FR #** | **Description** | **Module** |
| --- | --- | --- |
| 15834 | Operating Times can now be customized to display one time bracket only | Customization |
|  | Updated BI Analytics OEM component | Analytics |

### Bug Fixes

| Bug ID # | Description | Module |
| --- | --- | --- |
| 14752 | Email Notifications Survey now displays all four Emoji response options as expected | [Survey](/v1/docs/service-record-survey) |
| 17302 | Users are no longer imported as 'blank' users when the accountExpires attribute's value is "Never" | [Service Desk](/v1/docs/service-desk-templates) |
| 27890 | Escalation Rules now function according to the accurate operating hours threshold | Service Desk Settings |

### Security Enhancements

| # | Description | Module |
| --- | --- | --- |
| 34871 | Improved user password authentication during login | Log in |

## Related

- [SLA/SLM Guide](/sla-slm-guide.md)
- [Service Record Survey](/service-record-survey.md)
