23.1.70
- 30 Mar 2023
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23.1.70
- Updated on 30 Mar 2023
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Article Summary
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GA - April 2, 2023
Highlights
Automatically close Action Items when closing a Service Record
A new automation setting makes it even easier to streamline Action Items maintenance.
Users disabled via Azure will also be disabled in SysAid
SysAid User Status will sync with your Azure source of truth.
Refined Service Agreement accuracy for SRs
API users with no attached agreement to the SR automatically receive an SLA value of “0” instead of the default “1” value.
Features and Bugs
| FR/Bug# | Description | Module/Tool |
| 26852 | Disabled users in Azure are disabled in SysAid | Integrations |
| 15684 | Added option to automatically close Action Items when closing the relevant SR | Request Management |
| 15082 | API users with no attached agreement to the SR automatically receive an SLA value of “0” instead of the default “1” value. | SLA |
| 27388 | Service Catalog folders’ path translated into multiple languages | Self-Service Portal |
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