- 16 Feb 2023
- Updated on 16 Feb 2023
GA - September 4, 2022
New chart type was added to the out-of-the-box list of charts, available in the Advanced Reporting section in Settings called Action Items Overview.
Helping admins keep track of their workflow tasks.
In addition, we added 3 new columns to the Service Records Actions list view:
- Service Record Type
- Sub Category
And a new default view named Dashboard, which directly correlates with the new chart type Action Items Overview.
Features and Bugs
New chart type available in the Advanced Reporting Settings - Action Items Overview
Fixed a bug that prevented users associated with 100 or more groups in Azure AD to be associated with all relevant groups in SysAid
|Fixed a bug that caused Jira integration to timeout when the Jira issue that was connected to the SysAid ticket was part of a Jira environment containing thousands of issues.