22.3.50
- 16 Feb 2023
- Print
- PDF
22.3.50
- Updated on 16 Feb 2023
- Print
- PDF
Article summary
Did you find this summary helpful?
Thank you for your feedback
GA - September 4, 2022
Highlights
New chart type was added to the out-of-the-box list of charts, available in the Advanced Reporting section in Settings called Action Items Overview.
Helping admins keep track of their workflow tasks.
In addition, we added 3 new columns to the Service Records Actions list view:
- Service Record Type
- Category
- Sub Category
And a new default view named Dashboard, which directly correlates with the new chart type Action Items Overview.
Features and Bugs
| FR/Bug# | Description | Module/Tool |
| 15561 | New chart type available in the Advanced Reporting Settings - Action Items Overview | Analytics |
| 18483 | Fixed a bug that prevented users associated with 100 or more groups in Azure AD to be associated with all relevant groups in SysAid | Third-Party Integrations |
| 14726 | Fixed a bug that caused Jira integration to timeout when the Jira issue that was connected to the SysAid ticket was part of a Jira environment containing thousands of issues. | Third-Party Integrations |
.png)