22.3.50
  • 25 Aug 2022
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22.3.50

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GA - September 4, 2022

Highlights

New chart type was added to the out-of-the-box list of charts, available in the Advanced Reporting section in Settings called Action Items Overview.

Helping admins keep track of their workflow tasks.


In addition, we added 3 new columns to the Service Records Actions list view:

  • Service Record 
  • Type Category
  • Sub Category

And a new default view named Dashboard, which directly correlates with the new chart type Action Items Overview.

Features and Bugs

FR/Bug#DescriptionModule/Tool
15561

New chart type available in the Advanced Reporting Settings - Action Items Overview

Analytics
18483

Fixed a bug that prevented users associated with 100 or more groups in Azure AD to be associated with all relevant groups in SysAid

Third-Party Integrations
14726Fixed a bug that caused Jira integration to timeout when the Jira issue that was connected to the SysAid ticket was part of a Jira environment containing thousands of issues.
Third-Party Integrations



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