---
title: "SysAid for Teams App Permissions"
slug: "sysaid-for-teams-app-permissions"
description: "How to update App Permissions for SysAid for Teams"
tags: ["AI Service Desk", "Azure", "SysAid for Teams"]
updated: 2026-07-05T06:45:40Z
published: 2026-07-05T06:45:40Z
canonical: "documentation.sysaid.com/sysaid-for-teams-app-permissions"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Update App Permissions in SysAid for Teams

Periodically, features are added to SysAid for Teams that require updated permissions; these can be accepted by each individual user or by the Azure Admin on behalf of all users.

### How to accept updated app permissions in Microsoft Teams

Step 1: Log in to Microsoft Teams and access the SysAid app.

If you are prompted with the following message, click **Continue.**

**![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/image%20(64)h.png?sv=2026-02-06&spr=https&st=2026-10-17T02%3A31%3A44Z&se=2026-10-17T03%3A31%3A44Z&sr=c&sp=r&sig=P9As4b9IleBoMDie1GH1uCzhj7ecXETYjhCxEU%2FpomM%3D)** Step 2: The following screen will be displayed:

![](https://lh6.googleusercontent.com/u1ntYWP7kmA_A5VViLu36GQtS8rTzyR7E5WLrEqDWse3UOzDDNEe558OpV3HA-p02bcnuc0iuivtz29yKzjdN9nDsLv9HZ-evMLND4n5GhuKxDs_rzroe2-_Rwe1jNEUSWxa8mbMmzlFzUiha37-njEfog=s2048)

ImportantIf you have Azure Admin rights, make sure to check the box **'Consent on behalf of your organization'.**  
**![](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/image-1676287780130.png?sv=2026-02-06&spr=https&st=2026-10-17T02%3A31%3A44Z&se=2026-10-17T03%3A31%3A44Z&sr=c&sp=r&sig=P9As4b9IleBoMDie1GH1uCzhj7ecXETYjhCxEU%2FpomM%3D)** 

Step 3: Click **'Accept'**.

### How to accept updated app permissions in the Microsoft Teams Admin Center -

1. Access **Microsoft** **Teams Admin Center**

2. In the left navigation of the Microsoft Teams admin center, go to **Teams apps** > [**Manage apps**](https://admin.teams.microsoft.com/policies/manage-apps).

3. Search for the SysAid app, select the app name to go to the app details page, and then select the **Permissions** tab.

4. Sort the **Permissions** column in descending order to find the app, and then select **View details**. Doing this takes you to the **Permissions** tab of the app details page.

5. Under **Org-wide permissions**, select **Review permissions and consent**.