---
title: "Service Desk Templates"
slug: "service-desk-templates"
description: "There are several setting pages settings pages required to create and edit your Incident, Request, Change, and Problem Templates. You can find them all in the Service Desk Templates page."
updated: 2026-06-30T09:26:07Z
published: 2026-07-05T06:52:00Z
canonical: "documentation.sysaid.com/service-desk-templates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Templates & Fields

This section contains all the settings pages needed to create and edit your Incident, Request, Change, and Problem Templates.

For more information about these individual pages click on the links below.

- [Incident Templates](/v1/docs/incident-templates)
- [Request Templates](/v1/docs/request-templates)
- [Change Templates](/v1/docs/change-templates)
- [Problem Templates](/v1/docs/problem-templates)
- [Sub Types](/v1/docs/sub-types)
- [Workflow Notifications](/v1/docs/workflow-notifications)

> [!NOTE]
> Please note:
> 
> If you’re using the hybrid view, you can sync templates from Classic to Spaces. [Learn more](https://documentation.sysaid.com/classic/docs/hybrid-features#service-record-template-syncing)