---
title: "Request Templates"
slug: "request-templates"
description: "Each request in SysAid's system is based upon a template that determines whether there are approvals and whether there are any other workflow components. Read on to learn how you can create your own Request Templates. "
updated: 2026-06-30T09:26:08Z
published: 2026-07-05T06:52:00Z
canonical: "documentation.sysaid.com/request-templates"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://documentation.sysaid.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Request Templates

#### Introduction to Request Templates

Requests are standard procedures that are carried out on a regular basis and are typically pre-approved. However, some requests do require one or more approvals, and it might be helpful for certain types of requests to create a workflow. In SysAid, each request is based upon a template that determines whether there are approvals and whether there are any other workflow components.

SysAid comes preconfigured with two request templates: the Advanced template for request that require a single approval and the Basic template for requests that are pre-approved. You can also create your own templates for requests that require multiple approvals, or for requests that require a more advanced workflow.

#### Request Templates List

The request templates list allows you to create and modify request templates.

![RequestTemplateListfilesRequestTemplateList.png](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/RequestTemplateListfilesRequestTemplateList.png?sv=2026-02-06&spr=https&st=2026-10-30T17%3A33%3A07Z&se=2026-10-30T18%3A33%3A07Z&sr=c&sp=r&sig=MFOEahBTCffYKKVRP3HZIM8wUho0lHM%2BgHdIH4gBYig%3D)

To edit a template, click its row in the table. To add a new template, click ![image.png](https://cdn.document360.io/52d3cb6c-cc81-43c2-b6f7-cbabcb449271/Images/Documentation/image%2887%29.png?sv=2026-02-06&spr=https&st=2026-10-30T17%3A33%3A07Z&se=2026-10-30T18%3A33%3A07Z&sr=c&sp=r&sig=MFOEahBTCffYKKVRP3HZIM8wUho0lHM%2BgHdIH4gBYig%3D). Go [here](/v1/docs/edit-request-template) for further instructions for creating and modifying request templates.

For further instructions for using this list page, please go [here](/v1/docs/all).